Resort Policies

  • Valet Service Overnight Parking Rate: $60 + tax per day

    Valet Service Visitor Parking Rates:

    • 0-1 Hour: $18 (tax included)
    • 1-3 Hours: $36 (tax included)
    • 3-7 Hours: $54 (tax included)
    • 7 Hours & Above: $60 (tax included)

  • Pets Allowed: No

    Service Pets Allowed: Yes

    Pet Policy: Service animals only

    Service Pets Information: When your reservation is submitted, the hotel will be notified that you are traveling with a service animal.

  • 100% Smoke-free grounds

  • Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

  • Check-in: 4:00 PM

    Check-out: 11:00 AM

    Minimum Age To Register: 21

    Early Check-out Fee: 1 night room plus tax

    Late Check-out Fee: Rates vary – Please see Front Desk for assistance

  • Currency: US Dollar

    Accepted credit cards:

    • American Express
    • Bankamericard
    • China Union Pay
    • Diner’s Club
    • Discover
    • Interbank
    • JCB
    • MasterCard
    • Visa

  • Our Resort Fee of $47 per unit per night includes:

    • Arrival Welcome Beverage at Check-In
    • 2 Bottles of Water
    • 2 Adult Bike Rentals with 2-Hour Limit
    • 2 Wellness Classes
    • Full Access to La La Land Kids Club & Activities
    • 20% off at Spa Q
    • 10% off at Q Gift Shop
    • Unlimited Local & 1-800 Calls
    • Unlimited Guestroom WiFi Access